Conflict Resolution

Learn to address conflict swiftly and effectively while preserving relationships

About this Event 

In this interactive online training, you'll learn to: 

1. Become aware of your unique conflict style

2. Distinguish facts from stories

3. Practice a five-step process to resolve conflict

4. Use language to diffuse tension rather than escalate it

You'll receive a takeaway tool and will be able to apply the skills learned immediately in professional and personal contexts.