Leadership in Action: Getting clear about what you want
Updated: Dec 11, 2018
The Issue: I work with children with autism across Colorado. One of the agencies I work with asked me to drive great distances to support clients, which I am happy to do, but my time was inefficiently spent with those clients, as the appointments were geographically and temporally spread out with empty hours in between. The result was a substantial opportunity cost to my company, and I was returning home late at night. I knew the agency could not fix the problem - the greater issue is there are not enough behavioral consultants to meet the demand in the state - but I was getting burned out and taking more than my share of responsibility for the issue.
The Shift Move: I used the technique of getting clear about what I wanted and did not want, and using the unarguable truth to speak to the head of the agency I was working with. Rather than assuming nothing could be done, and just "accepting," I spent time thinking about what I did want, and then had a healthy conversation with agency director. I didn't blame, and I did say how I felt.
The Impact: Personally, I felt good about expressing what was not working for me, rather than assuming nothing could be changed. And as a result of the conversation, we agreed to change the schedule and utilize technology to make much of the driving unnecessary, so my needs are being met.
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