
Training Topics
Trainings typically last half day or full day and are tailored to meet your organization's needs.
For more information, contact nancy@craftedleadership.com or julianna@craftedleadership.com.
Openness to Discovery
How to operate as a leader who is open, aware and curious in order to build trust and influence with teams and clients
Familiarize yourself with a self-awareness tool
Locate yourself on the defensiveness/openness scale
Recognize your signature defensive behaviors
Learn to apply key wonder questions
Healthy Responsibility
How to move from the traditional model of outsourcing responsibility to an innovative model of 100% responsibility. Reduce burnout, resentment, blame in the workplace
Work with current professional issues using an innovative model that reduces burnout and builds collaboration
Explore taking ‘more than’ or ‘less than’ 100% responsibility
Use well-crafted questions to invite responsibility within and among co-workers (rather than finger pointing)
Understand blame versus responsibility
Agile Collaboration & Avoiding the Drama Triangle
How to cultivate creative collaboration within your team (rather than drama)
Familiarize yourself with the three roles that surface under stress
Recognize signs of reactivity in yourself and others
Practice specific shift tools that cultivate creativity and collaboration
Learn and practice agile collaboration with colleagues and clients
Emotional Literacy
How to harness the wisdom of emotions and practice emotional literacy
Understand the functions and wisdom of core emotions
Identify, locate and express your emotions with greater skill
Learn to hone your intuition for better decision-making
Resonant Listening and Speaking
How to be an effective communicator and a great listener to advance trust, enhance business development and strengthen relationships
Learn and practice the art of listening
Recognize common listening filters (that prevent us from hearing others)
Learn to speak authentically and unarguably
Explore the Art of the Toss for highly effective communication
Conflict Resolution
How to address conflicts quickly and effectively while preserving relationships, using a reliable process
Become aware of your unique conflict style
Learn to distinguish facts from stories
Practice a 5-step process to resolve conflict
Impeccable Agreements
Agreements (explicit and implicit) are the operating context of all organizations and teams. How to make and honor impeccable agreements within your teams.
Learn simple but proven skills to make/keep agreements
Understand how to change agreements when they are not working
Explore how to clear up broken agreements
Giving and Receiving Feedback
How to leverage feedback to increase trust, collaboration and growth across teams
Learn the three mindsets of giving and receiving feedback
Learn to embrace feedback with openness and without defensiveness
Practice giving feedback clearly and directly
Transparency & Ending Gossip
How to create a culture of candor while eliminating gossip and building trust
Discover how to use radical candor to fuel team performance
Learn the communication skills to end gossip
Learn and practice the art of clearing withholds and expressing key feelings to liberate energy and increase trust
Active Appreciation
How to deliver effective appreciation and create a positive culture within teams and organizations
How to create a field of appreciation within teams that supports retention, engagement and innovation
Learn skills to give clear and direct appreciation
Develop the ability to receive appreciation
Choosing Brilliance
How to identify and name your strengths and those of team members
Gain insight into your unique talents and those on your team
Understand and reframe limiting beliefs
Use a survey tool and exercises to hone in on your top strengths
Understand the 4 Zones of Brilliance
Embracing Differences
How to include perspectives and preferences when they are different from your own
Learn Polarity Management, a system for embracing differences
Identifying the upsides and downsides of opposite preference
Learn key language and tools to use in integrating differences and bringing teams together
Increasing Adaptability
How to actively cultivate flexibility and creativity within your team to strengthen relationships, innovation, engagement and well-being
Learn key improv skills to improve communication, collaboration and adaptability within VUCA environments
Using improv exercises, learn to listen deeply, increase flexible thinking, and connect with team members as allies to create high performing teams