This Lead by Design came along at the perfect time for me, having a fairly new business and having both employees and customers that I interact with, it was time to up my game and this program has really helped me do that! The reading assignments and manual are well organized and provide lots of exercises and examples to help learn the materials. The instructors and facilitators are very knowledgeable, compassionate, and run an excellent program. I love the Tools I now have to work thru conflict, find solutions (to challenges) that are simple and effective, communicate expectations, and make/keep agreements. I now run my business deliberately (instead of just reacting to people and circumstances) and have reconnected with the joy in what I do.
The systems I am putting in place because of this training will help my business be more profitable and improve relationships with my employees and customers, it is now enjoyable and fun! After just a few short months, this program has positively impacted both my professional and personal life and I am so grateful for all I have learned! Thank you so much, it is truly a game changer for me!